Although professionalism is an elusive concept, it is defined by sets of attitudes and behaviors specific to professions.  You know it when you see it. You certainly know it when you don't.  This course provides an overview of expected professional behaviors in healthcare including confidentiality, ethics, professional development, communication, and customer/patient service.  Educational level:  Intermediate.  Contact hours:  2.5  Target audience:  OT, COTA, PT, PTA, SLP  Satisfactory completion criteria:  Complete pre-/post-test, view all modules and video clips, complete all associated quizzes, submit course evaluation. ASHA approved for .25 ASHA CEUs. AOTA Content Focus -- Professional Issues: Contemporary Issues and Trends

Before completion, please review each course to ensure it is applicable/approved by your States board.